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Company View - sort by activated vs unactivated

Related products:Freshdesk
  • August 18, 2014
  • 2 replies
  • 16 views
D
Contributor

I've looked through the feature requests and didn't see this - but if this is a duplicate I apologize.  

I would like to be able to sort my customers within the company view page.  For example, when I go to view ABC company and there are 112 users listed I would like to sort by unactivated vs activated. It would be helpful when I am dealing with one contact with the "company" and I need to be able to tell them which users in their group are not yet activated.  

This would be partially addressed if we could sort the entire customer list by their activation status, however, I'm talking about just within the company view page as well.  

2 replies

K
Contributor
  • keith_11877
  • Contributor
  • July 22, 2016
Just having activation status would at least be helpful. Today you have to view every contact individually to see it (and it's an inconsistent UI experience anyway)

 

aravind.sundararajan
Skilled Expert
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Hello,


You'd now be able to filter for unverified contacts (It is available as a view in the contacts page). Also, the All contacts page displays the verification status of the contacts. You'd be able to bulk select contacts and send them activation emails at once!


Cheers!

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