Skip to main content
Closed

Contacts/customers: sort by clicking on column header

Related products:Freshdesk
  • Sep 9, 2019 9:23 AM UTC
  • 4 replies
  • 64 views

Hello,


it seems it is not possible to sort the customer list by clicking on the headers of the visible columns .


Since there are no filters (only a search option) available on the contacts page, I need some sort of sorting capibilty to -fo instance- sort all those customers who haven't been provided with a company name (for instance), because it is not possible at this moment to find these records without goint through each page, which is very cumbersome if you have a lot of contacts.


Sorting based on table headers seems like a standard element in most UI (and isn't so hard to implement). Would this be possible to implement? In this way, the need for a decent 'filter-option' isn't that accute anymore.


Kind Regards,

Filip

4 replies

  • Community Debut
  • Dec 9, 2019 6:53 PM UTC

Upvote.


Also requesting the ability to customize the list of visible headers in both contacts and companies 


Hello Fluppen and Akolade,


This is indeed a thoughtful suggestion. I am happy to take this to our product managers and we will explore the possibilities of customizing the Contacts/Companies section in the near future. You can follow this space for any updates on the new features/enhancements from us.


Cheers!


ib-tony
Community Debut
  • Community Debut
  • Jun 28, 2022 8:09 PM UTC

It’s been two years since this suggestion was posted, is there any update on whether this will be implemented?


lionikas
Contributor
Forum|alt.badge.img+1
  • Contributor
  • Aug 16, 2022 10:58 AM UTC

Up vote.

 

Yeah we also waiting for this to be implemented