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Open : Open for Consideration

Contracts allowing more than 1 software application

Related products:Freshservice
  • January 24, 2023
  • 10 replies
  • 254 views

SIT
Contributor
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We absolutely need the ability to add multiple items of software to a Contract - eg Adobe products, Microsoft products etc. I’m not creating multiple contracts for each software application, because we have enterprise licenses for whole packages. There have been so many requests for this, but no response. C’mon let’s be having it!

10 replies

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  • Contributor
  • January 24, 2023

Agreed, this was requested 3 years ago and is now archived. This is the most frustrating thing about managing software contracts. How can this be ignored for so long?


SIT
Contributor
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  • Author
  • Contributor
  • January 25, 2023

Agreed, this was requested 3 years ago and is now archived. This is the most frustrating thing about managing software contracts. How can this be ignored for so long?

I know, no reason at all given why it was archived either. 


stephan.kunz
Community Debut
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  • Community Debut
  • April 5, 2023

Our customers also need this urgently, especially with different versions (one software in Software Asset Management per version, example appx_1.0, appx_1.1 and so on - we should have all versions in one contract).


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  • Community Debut
  • January 22, 2024

This is becoming increasingly difficult to manage software that has a lot of components but all roll up into one contract. Especially things like Microsoft, Adobe, third party software that has add-on components, etc.


alyssia.correa
Skilled Expert
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New IdeaOpen : Open for Consideration

alyssia.correa
Skilled Expert
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The following idea has been merged into this idea:

All the votes have been transferred into this idea.

SIT
Contributor
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  • Author
  • Contributor
  • April 17, 2024
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

but the votes haven’t been transferred - the original idea that has been reopened had heaps of votes, and this one had a few as well, but there’s only two votes on it now, one being mine just now!


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  • Top Contributor ⭐
  • July 10, 2024

We are currently looking into using the Contracts.

When it is not possible to easily put in Enterprise agreements we will have a lot of issues, as most of our contracts are containing a lot of different applications.

This is very much needed.


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  • Top Contributor ⭐
  • February 14, 2025

This is absolutely crucial for us - we purchased SaaS discovery but not being able to associate a contract with multiple software makes the solution painful to use and not worth the additional investment. 


bobrahai
Community Debut
  • Community Debut
  • February 14, 2025

Absolutely crucial for us! We need to be able to attach multiple software items to a contract. There is already a single select dropdown, why not make it a multi-select field?