Hi there;
I have a question about the comment of a blog post or product. Can I convert these into tickets, and reply directly from Freshdesk.
Please let me know via email tannn.vietcombank@gmail.com
Closed for Voting
Convert the comment of Wordpress into ticket
Same for me, found this plug-in, but not supported any more and no download.
freshdesk-support
Description
This plugin was closed on January 8, 2019 and is no longer available for download. Reason: Guideline Violation.
+7- Community Manager
Hello
You can create a ticket for every comment a user writes on your WordPress site users to log in to Freshdesk. To do so, you first need to install the Freshdesk WordPress plugin. You can install the plugin from the plugins directory if your site runs on self-hosted WordPress. If you use WordPress.com, you need to be on the Business plan or above to install this plugin.
You can click here to read more about creating tickets in Freshdesk whenever someone comments on your WordPress website.
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.