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Create Custom fields in ticket template

Related products:Freshdesk
  • September 15, 2019
  • 0 replies
  • 10 views

I am looking to create custom fields by default in a template so that the end user doesn't have to create it manually after installing a new app. 
We couldn't find the API for creating the custom fields automatically in a ticket template.


Could anyone please guid how they achieved a similar requirement?