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New Idea

Create one or more child company under one parent company

Related products:Freshdesk
  • January 3, 2024
  • 1 reply
  • 41 views

DavidLY
Apprentice
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This functionality allows us to structure our ticket management system in a way that closely mirrors the realities of our on-ground operations and many companies. This setup empowers us to efficiently manage tickets across multiple subsidiaries or branches, all under the umbrella of a parent company.

By establishing a hierarchy of parent and child companies, we reflect the true layout of our business landscape.
Different subsidiaries or branches often require localized decision-making.
The hierarchical structure enables tailored reporting and analytics

1 reply

Yassine
Community Debut
  • Community Debut
  • January 3, 2024

Indeed, it will be a very useful functionality...