Skip to main content
Closed for Voting

Create SEARCH filter to locate customers: by domain

Related products:Freshdesk
  • August 10, 2015
  • 2 replies
  • 23 views
C
Contributor

I currently have no way to search for customers that sign up unless I know the entire email address. Provide a method to search by a partial entry using *

2 replies

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


The improved search algorithm allows you to perform partial matches on contact data and lists you the available contacts that match the search criteria. For example, if you search for freshdesk.com, the system would list all contacts which have this keyword associated.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12
Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
Terms of UseAccessibility statement