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Custom App to show on Company Page

Related products:Freshdesk
  • Jul 29, 2016 3:02 PM UTC
  • 5 replies
  • 18 views

Custom apps have the option of being displayed in 4 different areas including "Contact detail page". However, this only displays the app on the customer view, not the company view. 


I am trying to show a list of invoices by company (not customer/contact). 


Can you add the company view as either part of the contact detail page, or a separate option?


Thanks!

5 replies

  • Community Debut
  • Jan 5, 2017 10:55 AM UTC

I would like this also - we would like to synchronise the Company in Freshdesk with the Client in Workflow Max, and the Company page makes the most sense for this.


For now, I'm going to try using a custom_field that contains the WFM Client ID, but it'll have to go on the first ticket that comes through for the Company, which is not great.


We are working on extending the apps capabilities to more pages. We will add the company page to the list. 


Thanks,

Rajiv


  • Community Debut
  • Jun 27, 2017 3:09 PM UTC

Hey @Rajiv, any movement on this?


Thanks,


Andrew


  • Community Debut
  • Jun 28, 2017 5:28 AM UTC

Andrew not yet. We are depeening the platform capabilities. It will take a couple of quarters before we finish company page.


aravind.sundararajan
Skilled Expert
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Folks,


Though the apps aren't yet made available on the company page, if the use-case is to store some important documents/invoices related to the company, you can  use the notes section to store those files. Read more.



Cheers!