Skip to main content
New Idea

Custom company Alert

Related products:Freshdesk
  • November 16, 2023
  • 0 replies
  • 10 views

Forum|alt.badge.img

We want to be able to create a quick alert on a Company for agents when creating a ticket that shows them important information. For example:

  • “If the requester is asking for access to product, please refer them to the Security team.”