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Custom field - Dynamic List (populated based on active employees / users)

Related products:Freshservice
  • May 20, 2019
  • 1 reply
  • 10 views

Use Case: On a 'New Hire' request type, we want to be able to select the supervisor for the new employee.


To take this to the next level, it would be great if the list had the ability to include/exclude certain users. E.g we wouldn't want to include our customers in this list. So perhaps if there's a way to say only people that have an email address with @domain.xyz should be included in the list.

1 reply

  • Author
  • Contributor
  • July 30, 2019

You have the dynamic field available in the on-boarding module, would be great if we could add this field to a service item.


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