It would be very useful if you could create custom fields in time entries in FreshDesk (and manage by API, too).
In Freshservice this feature is already available, it would be a good feature in FreshDesk, too.
New Idea
Custom field in FreshDesk Time entries
+1Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.