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New Idea

Custom Fields in the Ticket List

Related products:Freshservice
  • February 8, 2024
  • 0 replies
  • 10 views

rsato400
Community Debut
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Hi there, I would love to have our custom fields in the ticket list. Some of our tickets can be taken care of by just viewing the custom fields. As of now, we would have to click into the ticket to just view some custom fields. If we could just view it from the ticket list, it would make our department more efficient.