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Custom fields in Time-Sheets

Related products:Freshservice
  • July 29, 2016
  • 1 reply
  • 10 views

Hi all,


We would like to categorize the different type of time entries our engineering are inserting in the tickets.


Unfortunately I don't see an option to add custom fields in the time-sheet schema. Is there a way to accomplish this?


Regards

Biagio

1 reply

  • Community Debut
  • December 4, 2018

a big


+1


In most IT-MSP companies there are different time entry categories. Not just "billable" and "non billable".


So yeah, i think most companies would LOVE to distinguish different times spent on a ticket.