Can I suggest a change to the UI design for customers who wish to cc people into their tickets via the customer support portal?
When you enter an email address you wish to CC, if you only add one email address - This Add CC button feels like it should be able to just add that one email address in:
However, if you do this, the email address disappears and doesn’t get cc’d in!
You have to be aware that you need to hit Enter or Tab after entering an email address otherwise these aren't added. It’s a really poor UI flaw that needs addressing. Please can you update this?
