The Customer record should include:
Date Created
Last Login
The use cases are simple (and very common):
- Recognize customer loyalty (date created)
- Recognize inactive customers to try and win them back or purge them
Closed for Voting
Customer Records Should Include Create Date and Last Login Date
+6We also would like such a feature. For security reasons we would like to block users who have not logged in for a certain period of time. Obviously, we would also need to be able to use this information in a condition so that we can act on it or report it somehow. Thanks!
+1 on last login. Important to us to purge old customers so that they no longer have access to our Solutions.
Also, if we have a customer on the phone and they say "yes, sure, I read the Solution XYZ" but haven't logged in...
If it isn't asking too much (i.e. delaying this feature), IP of the last login would be great. Then please provide a column to sort the "Active" customers by date of last login.
+1 to last login / last activity for a contact. As I noted in another topic / request, we'd like a way to purge inactive customers. Having some last login or activity information for each customer and company would allow us to at least manually implement a purge process.
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