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Customer support hours

Related products:Freshdesk
  • November 11, 2016
  • 2 replies
  • 22 views
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Contributor

Is it possible to have a countdown or a notice when a customer uses all of their purchased support hours?

2 replies

aravind.sundararajan
Skilled Expert
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Hello,


Managing support contract is now made easier with this app. It allows you to specify the total support hours purchased by the customer and it is adjusted on every time entry added by the agent.




Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Skilled Expert
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Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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