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Customer Support Portal Upgrade with Assigned Asset My Devices

Related products:Freshservice
  • Oct 8, 2024 2:30 PM UTC
  • 2 replies
  • 57 views

Mukesh Yadav
Apprentice
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There should be an option on the Requestor/Customer Portal where the requester or end user can view the device currently assigned to them by the IT team.

2 replies

mbackwater42
Top Contributor ⭐
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  • Top Contributor ⭐
  • Oct 8, 2024 6:59 PM UTC

It should include assigned Software as well!


kpatterson
Top Contributor ⭐
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  • Top Contributor ⭐
  • Nov 1, 2024 7:25 PM UTC

We get frequently requests “when am I due for an upgrade” which customers could answer for themselves if something like this existed.