Our team attempts to work with the time zones. It would be great to be able to have the ticket view customizable to change from priority to time zone, etc based on business need.
See this post: https://support.freshdesk.com/support/discussions/topics/5223
+12Hello,
You'd be able to customise the columns that show up on the tickets page using the new customised table view available on Mint.
Cheers!
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