Do we have the ability to customize the Dashboard tab on the Helpdesk?
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Customizing the Dashboard
+12Sorry folks! The BETA has been closed out but you don't need to worry! The first cut should be out soon and I'll keep you all posted on the release date.
Cheers!
+12Hello,
Team Dashboards is live and available on all accounts starting from the Estate plan. Please note that this is a Mint only feature and doesn't work if you're on the classic interface.
It allows you to customise what you'd like to see on the dashboard screen and you can create upto 5 different dashboard screens for an account. Here's a snapshot of how it would appear:
You can read more about the different widgets and how you can customise them from this solution article.
Cheers!
Very sad that it took so long for this feature to be added and when it is, it is only for Estate and Forest. I keep on finding more and more reasons to move to other support software.
Even some sort of ability to alter the Dashboard would be useful. It doesnt have to be to the same extent as the paid options.
@Burger van Rensburg
We understand your need for a custom dashboard on the plans, other than Estate and Forest as well. I am happy to pass this concern to our management team so as to try accomodating this request of yours in our future plan revamps.
Cheers!
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