I would like to put forward a request to allow the main ticket dashboard to have an auto refresh of a configurable number of seconds. This will help to clear up any tickets that have been allocated to an agent or merged, and to also update the ticket status.
I have tried various Chrome Store apps but they all refresh on the whole open tab/s only. This has the negative impact of being halfway through a customer email response and then the page auto refreshes, causing me to lose the half written response.
Thank You
