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Date only field in Service Catalog

Related products:Freshservice
  • April 22, 2015
  • 18 replies
  • 41 views
T
Contributor

When adding a custom 'date field' to the service catalog, you should have the option to disable the time part.


I.e. when asking for a birthdate or when an employee will come in service there is no need to select the time. When it's there, users are confused.

18 replies

S
Community Debut

Would be valuable for us too. We are using the "date field" for example in the Service Item "User on-Boarding" where we ask for the entry date. The time doesn't make sense there.

J
Apprentice
  • jcastilla
  • Apprentice
  • August 18, 2015

We would also like a date only field.  The exact time is not always applicable.

W
Contributor
  • whampton
  • Contributor
  • August 18, 2015
Yes please.

 

M
Community Debut
  • mikael.larsson
  • Community Debut
  • December 8, 2015
Any updates to this thread?
S
Contributor
  • sreilly
  • Contributor
  • February 20, 2017

I'd like to throw in a another request for this feature as well.

J
Community Debut

Hi


Added this to the list of short term roadmap items. We will take it up in a couple of weeks. 


Joe 


S
Apprentice

Any ETA on this? would be nice to have
seeing where asking users for date of birth. 


D
Community Debut
Any update on this?

 

D
Community Debut
Any update?
S
Community Debut

We have also raised this as a concern, hoping it's resolved soon.


J
Community Debut

Hi 


This will be shipped before end of this month. 



Joe

C
Community Debut
  • cbrasga
  • Community Debut
  • June 17, 2017

It was recently implemented, but it doesn't look like anyone from Freshservice has chimed in about it. Just click on the Date & Time custom field and you'll now have a checkbox to enable or disable requesting the time.

J
Community Debut

Hi


We have shipped this last week. 


image



Cheers

joe

I
Contributor
  • it_14069
  • Contributor
  • July 19, 2017

Need this for all forms, i.e. asset type editing

N
Contributor
  • ngriego
  • Contributor
  • July 19, 2017

Is this supposed to be able to be available on Change forms?

I
Contributor
  • it_14069
  • Contributor
  • July 20, 2017

I think it's only been implemented on the service catalog

M
Contributor

Yes, this is available only in the Service Catalog form now. We see that this will be beneficial in the other forms in the product as well. I have included this on our backlog. We'll notify once it's implemented across the product.


Thanks for the feedback!

C
Contributor
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  • cbarnes
  • Contributor
  • February 27, 2019

+1 for getting this optional for all date pickers. Picking a time isn't beneficial for most interaction with a user and it's just a barrier. Thanks! 

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