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Implemented : Idea is live

Date Range filter in Analytics report is not user-friendly

Related products:Freshdesk
  • December 6, 2022
  • 4 replies
  • 59 views

NiruKamath
Apprentice
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When I want to get the list of all tickets between say, Jan 2016 to today, the date range filter has the set custom date option and the Calendar pops up. I have to click on the back arrow multiple times to get to 2016,  and there is no easy edit. 

 

End date also has to be selected. Ideally, would be good, if I could set it to be dynamic to “today”.

July 8, 2024

@NiruKamath This is on our current roadmap and will be available in an upcoming release.

4 replies

Amrit Mishra
Contributor
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  • Contributor
  • July 8, 2024

@NiruKamath This is on our current roadmap and will be available in an upcoming release.


Amrit Mishra
Contributor
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  • Contributor
  • July 8, 2024
New IdeaIn progress : Included in Product Roadmap

Amrit Mishra
Contributor
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  • Contributor
  • April 7, 2025

This is now fixed. The calendar/date picker has been improved to address this and some other experience issues. Screenshot below.

 


Amrit Mishra
Contributor
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  • Contributor
  • April 7, 2025
In progress : Included in Product RoadmapImplemented : Idea is live