Date Ticket field - select dates from a calendar in a ticket

Or what would be even better for me, integrate with Office 365 calendar rather than Google Calendar! 

Plus 1.

It would be great to be able to set up a follow up date even several months in the future with a reminder and then be able to sort the tickets by follow up date or have them come to the top of the last modified when date is up.

Yes it would be nice to have a feature to follow up the customer in some tickets... I could use dispatcher tool to remind me follow up on a client but it doesnt have the "today" or "this week" option, only specific dates.

Good news everyone! You can now setup reminders for the items created in the ticket To-Do section. We're running a batch job to update all existing accounts.

Here's something that you need to know about the feature : 

1. This is a MINT only feature - To know more about MINT, read : https://support.freshdesk.com/support/solutions/articles/229464-what-s-changed-in-freshdesk-mint

2. This will be available for accounts, with Blossom and above plans, which has the inbuilt smart notifications enabled already. 

Here's a small glimpse of the reminder functionality :

Cheers!