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Default Ticket Sort Options

Related products:Freshservice
  • July 24, 2019
  • 1 reply
  • 20 views
C
Apprentice

Hi 


I'd like to be able to sort tickets in a number of ways that are not available at the moment.


1. Sort by Ticket Number

2. Sort by Due By Date - This is super important to be able to manage SLA's

3. Ability to customise my sort filter for any field in the ticket


Thanks

1 reply

sundararajan.srinivasan
Community Debut
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Thanks for the feedback, Crede. We have added this to our backlog. I shall update this thread when we are closer to picking this up.


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Sundar

Product @ Freshservice

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