When we create service items in the catalog, they are usually in need of different tasks to be performed when a request is placed.
An example is the request for a new license where our agents needs to check if there is any available licenses and if not, order them, and then add the license to the user and the cost in our cost management system.
Currently these recurring tasks needs to be defined in a Workflow automation flow, which requires deeper permissions and knowledge.
Ideally we could define recurring tasks when creating a Service Item, which always would be added when a request is placed.
