I do not publicly market my product at the moment as it is still within early stages yet I get more spam through than actual people. In the past 5 minutes I have just had 2 different spambots make 5 different forum posts.
I believe that it is not to hard to remove ticket based spam but the majority of mine comes as forum posts. Then the process I have to undertake is:
- Go to the user page
- Delete the user
- Go to the forum
- Go to the spam post
- Edit the spam post
- Press the delete button
- Go back to number 3 until all is gone
I want a mechanism to delete a user and all their posts and tickets in one action
So that I do not have to manually delete forums and tickets manually
The acceptance criteria would be:
Given I have a spam bot user
When I go to the user profile for the spam bot
Then I should see an option to delete the spam user with all their entered data
Given I have a spam bot user
And the user has made 3 forum posts
And the user has raised 3 tickets
When I go to the user profile for the spam bot
And I interact with the mechanism to remove the bot and all entries
Then I should see 0 forum posts from this user
And I should see 0 tickets from this user
And the user should be deleted from the system
This would save me a great deal of time and I am sure lots of other users.


