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Delete ticket or mark as spam via email command

Related products:Freshdesk
  • June 27, 2012
  • 2 replies
  • 29 views
R
Apprentice
Is this possible? If so how? If not, could you please consider it? We get a lot of spam coming through.

Thanks.

2 replies

V
Contributor
Hi Richard,

This can be achieved via Dispatch'r itself, but we will try to implement in EMail Commands soon

regards
Vijay
K
Community Debut
  • katy
  • Community Debut
  • September 27, 2013

But in Dispatch'r you would need to have something to define this action by. Is that correct? Having the ability to view the ticket and determine whether it is spam or not, then being able to delete it directly from an Email Command would be very helpful for us.

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