Hi
In Analytics, coudl you add a field which calculates the difference between today and SLA date (positive or negative)
Allow to color this field depedning on the value (example : from 9999 to 3 = green, from 3 to 1 = yellow, from 1 to 0 = orange, frome 0 to -10 = red, from -10 to -9999 = black)
This field allows us to be more efficient and better in our communication
