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New Idea

Dependent Fields - Filter / Rule Builder

Related products:Freshservice
  • June 2, 2026
  • 0 replies
  • 14 views

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You should be able to display dependant fields within a Data Source to confirm details or build a rule on. 

 

For example, if you have Reporting Manager in a Requester’s record - you should be able to display this to the Requester and ask if this is correct or if it needs to be updated or directed to a different approver.

 

OR

 

Build a rule based on a person’s role and certain fields appear based on the role they are in.