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Detect contact changed events and use this as a trigger for rules

Related products:Freshdesk
  • Sep 12, 2022 12:56 PM UTC
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HVA
Active Contributor
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  • HVA
  • Active Contributor

Product suggestion:

Please extend the rules functionality to detect changes made to a contact, e.g.

  1. Contact was deleted
  2. Contact had a tag assigned to it
  3. Contact had a custom field changed
  4. Contact has a ticket with X status

So that we can then trigger actions off the back of this.

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