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New Idea

Direct delete/cancel empty drafts without confirmation

Related products:Freshdesk
  • May 15, 2026
  • 0 replies
  • 3 views

LukeDHH
Apprentice
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When canceling/deleting a Freshdesk draft, there should not be an “Are you sure?” confirmation step if the draft is still empty. FYI there may be a automatic signature added, but that does not warrant an annoying confirmation step.

Warnings should only be shown if there actually is something at risk.