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New Idea

Directly making changes on "Parent Ticket" via Action in Workflow

Related products:Freshservice
  • May 5, 2026
  • 0 replies
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“Parent Ticket” can be added to the “Perform this action on” field in Action widget of Workflow Automator, so that the workflow running by a change in child ticket can make changes on the parent ticket without the need for a web request.