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New Idea

Disable/Hide Default Asset Fields

Related products:Freshservice
  • November 6, 2025
  • 1 reply
  • 52 views

achoy
Apprentice
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Add the ability to disable or hide fields from use for asset types in which they are default. (For example, be able to hide the “Last login by” field from Computer fields.)

Presently, there are a good number of fields with a good number of asset types that are inapplicable for our organization and it would be nice to be able to hide the fields to keep asset entries neat and tidy. At the moment the only workaround is to completely recreate the entirety of an asset type and all of its sub-types, which is unideal.

1 reply

  • Community Debut
  • January 7, 2026

I can understand that assets as an object are tightly integrated with other parts of the platform, but the number of fields that are not useful to us and cannot be hidden, removed, or modified is a huge drawback.