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Dispatch'r uses reply-to Address

Related products:Freshdesk
  • February 13, 2019
  • 0 replies
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 Hi,


i have serveral Rules in Dispatch'r using the Mail-Address of the Requester as trigger. The Problem is, that Dispatche'r uses the reply-to Address of the incoming Mail, not the From-Address. Is it possible to change this behavior?


Thanks


Jens