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Display Merge tickets Message as Public Comment

Related products:Freshdesk
  • Nov 7, 2025 10:49 AM UTC
  • 2 replies
  • 64 views

Forum|alt.badge.img+5

Hi,

It would be helpful to have the merge message added as a Public comment, so the client can also view it directly, instead of having automatic internal notes.

2 replies

ashna faise

i was thinking about that too.


Forum|alt.badge.img+5
  • Author
  • Contributor
  • Nov 10, 2025 2:00 PM UTC

i was thinking about that too.

Hi ​@ashna faise ,

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Thanks!