Display more than 30 tickets per page

This would be amazing, and would lead to fewer tickets getting missed.

This is crucial to monitoring our work load efficiently. Please implement this!

Very helpful improvement. Expanding our view as Support Teams.

Excellent Idea. Needs to be implemented IMMEDIATELY! 

it would be a great option to offer to some reps. as long as we can control the number of tickets displayed such as 30, 60, 100, or all 

Fantastic opportunity for us to be more efficient! 

This would absolutely be a game-changer.

How many tickets per page would be too many tickets? 

This is crucial to helping to make our work load efficiently. Please implement this great idea!

I DEFINITELY need to see more than just 30 tickets per page when I’m crushing those queues.

This would be great. Please implement it.

Same here. I need that feature. It will be more easy to manage things. 

@Freshdesk please implement this feature as the current views are limiting efficiency for agents! 

Hi all, 
 

We heard you and you would now be able to choose between 30,50 and 100 tickets per page 🎉🎉🎉🎉 Get the firsthand experience of this functionality and have this enabled in your accounts by reaching out to support@freshdesk.com. We’ll be making this GA in the upcoming months.

Cheers!

That’s awesome news @swaminathan.chandrasekaran! Thank you for the update, I’m sure our members will be very pleased 🎉.

Tagging our members to go check it out: @mhall @Suki @Tymander @atrivediT14 @Austin_Baty @Kstran @AmyD @skillnation @Jeri @thebensho @markcianni @Mia Annunziata 

Thank you @swaminathan.chandrasekaran !

@swaminathan.chandrasekaran We had this activated on our account and love it! Is there somewhere in the settings where we can change the default to a certain number of tickets per page instead of having to change it each time we?

Perhaps it could be added to the Helpdesk settings page?

@mhall Super glad that you love it. Amazing suggestion too. We’ll evaluate further to give you options for the default page limit.

@swaminathan.chandrasekaran I just read about this new feature in your November Release notes but where can I actually set the 30/50/100 per page?

@julia.a We’re enabling them at an account level at the moment. Please do drop us a ticket, we’ll get this enabled for your account. We’ll soon make this live for all accounts.

@swaminathan.chandrasekaran Why did you announce it in your Release notes then if this has to be requested which however is not mentioned in the Release notes? Will raise a ticket now.

Thats a nice start, but saving the layout still won’t save the table view as the new default, and still doesn’t save the added columns and order in the table view.

coool

i like it