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Displaying the Description for a Solution Category

Related products:Freshdesk
  • October 26, 2015
  • 1 reply
  • 10 views

When creating a new Category in the Solutions Knowledge base, I can enter a description in the Edit Category pop-up. However, that description is no where to be found after I save the Category - you can only see it when you open the Edit Category pop-up again. I would like that description to display under the Category name when you click the Category link (like it does when you click a Folder link) (see the attached screen shot).


freshdesk-categorydescription_20600.png

1 reply

sajesh.krishnadas
Contributor
Forum|alt.badge.img+6

It is possible to display the description of your solution categories in your portal using the dynamic placeholder - solution_category.description.


Kindly refer to the following link for more information: Access to Solutions