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Do new tickets from email messages from deleted contacts get assigned ticket numbers before being marked as spam?

Related products:Freshdesk
  • Jun 26, 2017 7:09 PM UTC
  • 1 reply
  • 9 views

Do new tickets from email messages from deleted contacts get assigned ticket numbers before being marked as spam?

1 reply

Yes Smith. Thats the behaviour now, since the ticket creation happens before the SPAM identification.