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Do new tickets from email messages from deleted contacts get assigned ticket numbers before being marked as spam?

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Forum|Forum|9 years ago
June 26, 2017
1 reply
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eiren.smith
Contributor

Do new tickets from email messages from deleted contacts get assigned ticket numbers before being marked as spam?

karthik.krishnapandi
Community Debut
Forum|Forum|8 years ago
February 2, 2018

Yes Smith. Thats the behaviour now, since the ticket creation happens before the SPAM identification.

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