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Does API work with announcements?

Related products:Freshservice
  • February 23, 2016
  • 5 replies
  • 16 views
P
Apprentice

 Hey Guys,


I have been reading documentation at api.freshservice.com, pretty cool stuff, I am wondering if we can create API calls and send them as announcements in customer service portal? is that doable?



5 replies

J
Contributor
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  • jens.hartmann
  • Contributor
  • February 16, 2020

We also need this to get a better customer communication.

C
Community Debut

Hi Peter,


Glad that  you find our API documentation helpful and I have some news I’m sure you will be pleased to hear. Our engineering team is currently working on APIs for announcements. Once these new APIs are in place, you will be able to create announcements on Freshservice via API.


Best Regards,

Team Freshservice

rajagopal.baladhandayutham
Community Manager
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Hi Peter and Jens


A quick update around the API for announcements. Our team is currently working on this and we're expecting this to be rolled out by next month.


We'll keep you posted with further updates


Thanks,

Rajagopal

Rajagopal || Freshworks Community
C
Community Debut
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  • cwebste1
  • Community Debut
  • June 5, 2020

I'm excited to hear about the Announcements API - any updates on the rollout, or what they'll be able to do?

J
Top Contributor ⭐
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  • jmfreshuserTop Contributor ⭐
  • Top Contributor ⭐
  • June 14, 2020
Following. This is of great interest to us as well.
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