I really wish we could save tickets as a draft before submitting them. It would help me be much more efficient in two situations:
- information gathering for ticket: sometimes I don’t have all of the information yet. I would like to be able to jot down what I know and add to it over time before submitting the complete picture of the problem.
- a future ticket: I often think of requests that I will need to make in the future. I would like to draft out the ticket now and save it so I can just submit it quickly later. it would be nice if we could schedule it to release on a certain day. these are one-off tickets, so not something I would create a reoccurring scheduled ticket for with “Scheduler”
