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Dynamic Placeholder for Agent Signature

Related products:Freshservice
  • Oct 30, 2015 1:31 PM UTC
  • 0 replies
  • 28 views

It would be helpful if there was a dynamic placeholder for the signature specified by each agent. Something like:

{{ticket.agent.signature}}

 This would allow you to choose the location in the reply template where you would like the signature to appear.