I built a portal theme for our company, and I am just looking to make a few tweaks at a time based on some of the feature requests I'm getting. The most recent request is that we display the name of the agent who has most recently modified a solution article. That being said...
Can anyone tell me what the dynamic placeholder for the agent who last modified a Solution article is? I have tried every possible combination (such as {{ article.author_name }}, {{ article.user_id }}, etc.) of things that I can think of, and I'd just like to know what it is / if there is one.
Additionally, I realize that there are Solutions on the Freshdesk site for portal customization, but it would be nice to have a Freshservice-focused articles. Most of the articles are fine, but some parts don't apply to Freshservice portal customization specifically. Even maybe just creating a "Developers" forum where we can chat specifically about portal customization items would be a step in the right direction...just a thought!
Not sure that this is a FR, but I don't think it fits any other category either.
