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Delivered

Dynamic population of dropdown fields from data sources [UAT]

Related products:Freshservice
  • Nov 6, 2026 4:23 PM UTC
  • 2 replies
  • 18 views

janellavs
Community Manager
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What are you trying to do?
Desc - Implement the ability to link a data source to custom dropdown fields, enabling dynamic population of options. This would allow for efficient management and updating of dropdown options, reducing manual effort and ensuring data accuracy. [UAT]

Product area: Freshservice
Impact: Blocks us

2 replies

alexhong
Community Manager
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  • Community Manager
  • Nov 6, 2026 7:41 PM UTC

Status update: In Development

Our team is building this now. We'll post here when it's available.


alexhong
Community Manager
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  • Community Manager
  • Nov 6, 2026 8:04 PM UTC

Status update: Delivered

This is now available. Thank you to everyone who shared feedback and voted.