It would be really nice if we could change the cost of a Service Item based on a selection made within the service request form.
For example, when a person requests a license for Freshservice and they choose between the IT and Business license, the cost should update based on this selection. This will help when the ticket is sent out for approvals, the approver is making an informed decision.
With this, the catalog should show an “Up to $__” cost to correctly inform the requester that there is a variable cost based on the selections made.
