New Idea

Easy -> Move "Requested for" imput to main page of request

Related products:Freshdesk

Forum|Forum|1 year ago
February 20, 2025
2 replies
42 views

+5

Karel_Vlček
Top Contributor ⭐

Hi,

I would appreciate moving all the items on the second page of the request service item to the first page, especially the "Requested For" input field and making it more visible.

Because 90% of our users simply ignore or don't see it.

Missing: Deatiled log for tickets; Any log for Automator; Log for changes made; Description, cathegory and other std. fields for requests (service items); On field change automator event; Global custom fields; Trasnlation for service items; Bundle only service items; (Attachments for bundled items - done 05/2025); Time entry automator; Classic language switch; Default settings for collapsible/expandable items and collapse/expand all in conversations; Save for Tasks list.