Skip to main content
Closed

Ebay and Amazon as a separate eCommerce channel

Related products:Freshdesk
  • Feb 23, 2016 6:13 PM UTC
  • 5 replies
  • 38 views
Apprentice

Allow sellers to revert to Ebay and Amazon messages from the Fresdesk itself. Are you guys working on this integration?


5 replies

Community Debut
  • priyo_old
  • Community Debut
  • Feb 25, 2016 5:34 PM UTC

Hi,


While our Amazon integration work is in progress, we have released eCommerce as a channel in Freshdesk last year. The detailed documentation is available here


Thanks,

Priyo

Freshdesk Product Management

Community Debut
  • thomas_14170
  • Community Debut
  • Aug 26, 2016 2:08 PM UTC

Any update on Amazon integration? We are having to look at other solutions at this point. 

Community Debut
  • rajiv.ramanan
  • Community Debut
  • Aug 1, 2017 12:42 PM UTC

We have integrated with Chanel Reply that can provide the Amazon integration.

Community Debut
  • iprovencom
  • Community Debut
  • Nov 15, 2017 11:32 AM UTC

what is this chanel reply? is this an app in freshdesk? I can't see it. Thanks

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

You can find the Channel reply app here : https://apps.freshdesk.com/channelreply/


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
Terms of UseAccessibility statement