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Edit type in ticket overview window

Related products:Freshdesk
  • April 26, 2019
  • 0 replies
  • 1 view

With reference to this solution: https://support.freshdesk.com/support/solutions/articles/230247-customized-table-view


I'd want to submit our wish to be able to edit Type as well. It seems to be possible to edit most of the important fields, but not this.