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Email Activation Sent needs tracking and history on Contact account

Related products:Freshservice
  • February 7, 2022
  • 0 replies
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It would be very helpful if there was historical info in the Contact account to tell me when the last Email Activation was sent out.  Once I’ve clicked the “Verify Email” link I have no record that I've sent it out.  I don’t want to spam our Contacts so I make a manual entry in the Background Info field - very time-consuming. If I send out another activation, I update the Background Info field again.

I also do not want (absolutely not!!) emails to go out automatically upon account creation.

Thanks!

Verify Email link is still active even though I had literally clicked the link 30 seconds ago