Hi Freshdesk team,
I was trying to add an email signature with Emoji in Freshdesk. But it doesn't seem to support emoji. The content of the signature is deleted when saving.
- See the video example in attache, if possible.
This case can be simulated with Bybrand (email signature manager for Freshdesk). By pasting the HTML signature manually or via API - the content of the signature is removed.
Here a example of the HTML email signature with emoji which is removed.

Thank you.

