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Emoji in email signature

Related products:Freshdesk
  • December 2, 2019
  • 1 reply
  • 38 views

Hi Freshdesk team,

I was trying to add an email signature with Emoji in Freshdesk. But it doesn't seem to support emoji. The content of the signature is deleted when saving.


  • See the video example in attache, if possible.


This case can be simulated with Bybrand (email signature manager for Freshdesk). By pasting the HTML signature manually or via API - the content of the signature is removed.


Here a example of the HTML email signature with emoji which is removed.


image

Thank you.

1 reply

Hello,


We currently do not support emojis but we would make sure to pass on the feedback to our team!


Cheers!