Skip to main content
Closed

Enable Multiple Agent Group Dashboard Visibility Option

Related products:Freshservice
  • Oct 17, 2024 11:11 AM UTC
  • 0 replies
  • 44 views

Forum|alt.badge.img+11

Hi all,

This idea stems from this one here:

It would be ideal if, when configuring Dashboards, the visibility could be granted to multiple Agent Groups at once: 

This would alleviate that need to:

  • create an Agent Group containing Agents that are part of a multi-tierd Team who can see this single Dashboard
  • clone and maintain the same Dashboard multiple times per Agent Group